CEO Nigel Faull joined Start Gardens with the determination to uplift the No. of beds by 47% and the number of support staff by 30% to regain a profitable position for the organisation.
He quickly realised that the current business was in a worse than expected financial position, utilising a lack of IT resources, and as are result had a very low staff morale. The three-year business plan became a one year critical path to solve core business issues.
IT Integrity was engaged to define the intersection between business strategy and technology, within the financial constraints. An implementation path of a new clinical information, medications management, HR and payroll, and accounting suite, was subsequently developed.
The solution centered around human capital improvements to increase productivity and attract and retain the right talent to the organisation. After the relevant industry research IT Integrity assisted Star Gardens in the implementation of a system that had full e-management of clinical records, palm scan-based timesheet entries, handsfree communication across nurse calling and daily duty checklists.
This was all achieved within the 12 month timeframe.
- Engaged workforce with a proven increase in the ability to attract and retain staff
- $327,000 in savings across productivity and staff churn within the following 2 years.
- Increased morale rating
The 2013 business strategy outlined evolving the operational model to encompass an integrated serviced housing and ageing in-place capability. Across both pillars of the business the challenge was to define and implement supporting technology whilst increasing collaboration and productivity.
- An IT Strategy Roadmap was developed by IT Integrity to enable this objective including all aspects of;
- Technical architecture
- Vendor management and selection
- Implementation of Infrastructure and Application layer changes
- Support & maintenance
A solution was defined enabling full hands-free communication to improve the quality of care for residences and streamline daily processes. Integration to the nurse call system was enabled so patients could easily page staff members. An electronic medication system and mobile clinical system was implemented for point in time documentation.
This strategy clearly mapped the path for the systems whilst upgrading the infrastructure of the environment to MS Azure for full DR, identity management, and monitoring.
- 99% Decrease in medication error incident rates
- Increased staff productivity
- Increased lifestyle standards for residents across both pillars of the business
- Data protection and resident confidentiality
- Infrastructure resiliency
IT Integrity and MOQdigital have partnered with ITAC 2020 to offer discounted registrations to the Executive Data Masterclass. Register today to receive your coupon to attend the Masterclass at $150 per person ($50 off the original registration price).
About the Masterclass
The masterclass will take place on Thursday March 5th 2020 at the Royal ICC, Brisbane after the ITAC 2020 Conference.
This executive masterclass will delve into the world of care service businesses that have evolved decision making from instinct to insights.
You will learn:
- How to efficiently manage quality and compliance reporting
- How to develop better care outcomes
- How to empower executive decision makers
- How to identify the key steps in the data maturity journey and opportunities where your organisation can accelerate its own data health.
Join Microsoft specialists, in-industry CEOs and CIOs in an interactive panel to learn how their organisations defined data strategies and defined key executive levers during the digital transformation journey.
Discover the tools these organisations utilised to maximise resources, monitor access to data and assets, help ensure security and compliance, and develop efficient and real-time controls over quality and compliance reporting.
Regardless of your digital transformation maturity, you can develop an insights suite to change your business now, join us to find out how.
Fill in the form to get your exclusive coupon code for the Post-Conference Executive Data Masterclass
You do not need to be attending ITAC 2020 to register for the Masterclass.
More information about ITAC 2020 and the Executive Data Masterclass
Location & Time
The Conference and Masterclass will take place at the Royal ICC, Brisbane.
ITAC 2020 will take place on 3rd and 4th March.
The Executive Data Masterclass will take place on 5th March.
Who is it for?
ITAC 2020 will provide key content and opportunities for individuals and organisations with an interest in the aged care sector.
The Masterclass is ideal for business leaders managing the digital transition. Regardless of your digital transformation maturity, you can develop an insights suite to change your business now.
The conference will bring together the best IT leaders from Australia and the globe across the fields of community care, medication management, assistive technologies and offsite information systems delivery. Critical topics will be discussed from a practical perspective, highlighting the information we need to know now to better manage and design aged care service delivery.
The Executive Data Masterclass will grant you access to Microsoft specialists, in-industry CEOs and CIOs in an interactive panel to learn how their organisations defined data strategies and defined key executive levers during the digital transformation journey.
Executive Data Masterclass Agenda
|9:30am – Microsoft Presenter Setting the scene – Microsoft presenter Vision – Instinct to Insight 4 Pillars of the data journey A more technical presentation to cover the core components of data management|
|10:45am – Morning Tea & Networking|
|11:00am – Microsoft and IT Integrity Panel Panel with Microsoft and IT Integrity Possibly Achieve Australia – Glen Brown Possibly Baptist Care – Daniel Pettman (CIO) TBC Warrigal – Mark (CEO) TBC Adventist – Eric Anderson (CEO)|
|12:30pm – Networking Lunch|
|1:30pm – Dashboard in a Day Demo Dashboard in a Day – Peter Ward (WARDY IT CEO) Demo Live 1 hour session|
|2:30pm – Conclude|
|3:00pm – Close|